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Best Price Guarantee

How to claim our best price guarantee

Here at The Big Bus tour and travel guide, we want you to get the best possible price on your Australian day tour or experience. We don’t charge any booking, service or credit card fees*, and we offer a best price guarantee. If you find one of our tours or experiences on another website at a cheaper price, we will beat it by 10%.

There are a few simple terms and conditions:

  1. This guarantee applies to tours and experiences sold directly on our website, and does not apply to tours we offer via affiliate websites, including Viator.
  2. The tour or experience must be available to be booked on the competitor’s website on the day that you want to take your tour.
  3. We don’t offer the guarantee where a promotional code has been applied on the competitor’s website at the checkout, or on deal-based websites where you purchase a voucher before making a booking.
  4. A best price guarantee claim can’t be used in conjunction with another promotional offer.
  5. You must claim your best price guarantee discount before making your booking. The guarantee does not apply to existing bookings.

To make a best price guarantee claim, simply complete the form below. We will review it and send you a secure link to pay online at the discounted rate.

Best price guarantee bookings are subject to our standard booking terms and conditions.

Make a claim

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